Your appointments and well-being are very important to us. We understand that sometimes, unexpected delays can occur, making schedule adjustments. If you need to cancel your appointment, we respectfully request at least 2-3 days notice.
- Any cancellation or reschedule made less than 2-3 days will result in a cancellation fee. The amount of the fee will be equal to 100% of the reserved services.
- If you are more than 2 days late for your service, we may not be able to accommodate you. In this case, the same cancellation fee will apply. We will do our very best to reschedule your service for another time that is convenient to you.
- We require a credit card to hold your appointment. Cancellation fees will be charged to your card on file.
- In the event of a true, unavoidable emergency, all or part of your cancellation fee may be applied to future services.
Please understand that appointment times are limited. If you must cancel your appointment, we respectfully request 2-3 days notice. Missed appointments, or appointments cancelled without this period notice, will incur a fee of 10$.